Meta Launches New Scam Alerts on WhatsApp and Messenger to Safeguard Seniors
Meta has unveiled enhanced scam detection features for its messaging platforms, WhatsApp and Messenger, aimed at protecting older users from online fraud. The company will now issue alerts on WhatsApp when users attempt to share their screens during video calls with unknown contacts, a tactic frequently exploited by scammers seeking sensitive information. In Messenger, the app will flag potentially fraudulent messages, prompting users to remain cautious.
In the first half of 2025, Meta reported successfully identifying and disrupting approximately 8 million accounts linked to various scam operations, particularly those connected to scam centers located in Myanmar, Laos, Cambodia, the United Arab Emirates, and the Philippines. The company has also taken down over 21,000 Facebook pages that were misrepresenting themselves as customer support in attempts to deceive users into divulging private information.
Key Features of Meta’s Scam Alerts
-
Screen Sharing Warnings: WhatsApp users will receive notifications when sharing their screens during calls with unknown contacts, helping to prevent the hijacking of sensitive information such as bank details and verification codes.
-
Suspicious Message Detection: Messenger is piloting advanced techniques to assess the authenticity of incoming messages. If a message appears suspicious, users will be alerted that they might be at risk of financial loss.
-
Scam Techniques Listing: The interface will display common deceptive practices, including enticing offers for work-from-home jobs or quick cash, alongside options to either block or report dubious accounts.
Scammers often leverage social engineering tactics or exploit vulnerabilities among older adults, including those who may be experiencing cognitive decline or loneliness. Such fraudulent schemes can impact not only the victims but also create emotional strain for their families, who often intervene in these situations.
Meta has faced criticism for not addressing these issues sooner, considering the simplicity of adding protective warnings within its applications. While the company highlighted past initiatives, including alerts for shipping fraud and reminders about romance scams, many experts argue that dedicated resources for elder protection are long overdue.
To further combat these threats, Meta is collaborating with the National Elder Fraud Coordination Center, a nonprofit effort that unites law enforcement agencies with major corporations such as AARP, Amazon, Capital One, Google, Microsoft, and Walmart to strengthen protection measures for older adults.
This new initiative marks a significant step in Meta’s efforts to enhance online safety for vulnerable demographics, particularly in an age where digital fraud continues to escalate.
