TDM Launches Groundbreaking Resolve Platform Merging AI and Human Expertise for Enhanced Technology Management
On November 6, 2025, TDM introduced its innovative Resolve Platform, designed to merge advanced AI capabilities with human insight, streamlining technology performance, cost management, and strategic decision-making for businesses. This state-of-the-art platform employs AI "digital teammates" to assist TDM’s skilled professionals in automating critical tasks such as contract review, inventory management, supplier analysis, and invoice validation.
The Resolve Platform seamlessly integrates with popular systems like Salesforce and ServiceNow, providing organizations with real-time visibility and comprehensive operational intelligence throughout their technology lifecycle. This groundbreaking solution emphasizes a collaborative approach, whereby AI technologies enhance rather than replace human capabilities, creating a more efficient model for managing complex technology environments.
Key Features of the Resolve Platform:
- Automation of Key Processes: Facilitates automated contract review, supplier decision-making, and real-time inventory tracking.
- Enhanced Operational Intelligence: Offers continuous AI-driven recommendations to improve technology choices and performance.
- Integrated Lifecycle Management: Provides comprehensive support for procurement, service management, and technology expense oversight.
- Robust Connectivity: Allows for real-time coordination between human experts and AI systems, ensuring efficient operations.
Chris Torbit, Managing Partner at TDM, highlighted the platform’s significance, stating, “Resolve represents the next evolution of operational excellence. By marrying automation with our skilled human team, we deliver unprecedented speed, accuracy, and insight to our clients.”
Since its establishment in 1999, TDM has been a trusted advisor in telecommunications and technology brokerage. The launch of the Resolve Platform marks a pivotal step in empowering clients to navigate their digital transformations with confidence, optimizing how they manage procurement, service operations, and expense strategies.
For more information or to schedule a demonstration of the Resolve Platform, interested parties can reach out at [email protected] or visit www.tdm.cc.
