Five Guys Implements Automation-First Strategy to Revolutionize Quality Assurance
ORLANDO, Fla., Feb. 4, 2026 /PRNewswire-PRWeb/ — In a significant advancement in its operational efficiency, Five Guys Enterprises, LLC has successfully adopted an automation-first testing strategy through a partnership with Novatio Solutions and UiPath. This innovative initiative aims to enhance the quality assurance process for the well-known fast-casual restaurant chain, which operates over 1,900 locations globally.
As Five Guys scaled its operations and updated its point-of-sale (POS) systems, traditional manual testing methods became increasingly cumbersome and error-prone. To combat these issues, Novatio Solutions implemented a comprehensive test automation framework, allowing for continuous and reliable validation of essential POS order flows and Brink reporting systems.
Key Benefits of the Automation-First Approach:
- 400% Improvement: The automation strategy resulted in a remarkable 400% reduction in testing cycle time.
- Reduced Manual Effort: Hundreds of hours of manual labor have been eliminated every year, greatly reducing the risk of production defects.
- Seamless Operations: The solution ensures uninterrupted store operations, even during system upgrades.
MJ Worsham, Vice President of Restaurant Technology at Five Guys, stated, "Automated application testing is crucial for managing frequent updates to our POS systems. Partnering with Novatio and utilizing the UiPath platform has transformed our testing process, delivering faster and more reliable results while minimizing the impact on store operations."
Murugavel Dhanavel, Director of Intelligent Automation at Novatio Solutions, emphasized that quality assurance is now a strategic mandate, not merely an afterthought. This new framework has equipped Five Guys with a robust quality assurance capability essential for supporting ongoing technological transformations.
Through this automation-first model, Five Guys enhances its ability to adapt and thrive in a rapidly changing business landscape, paving the way for future growth and operational efficiency.
