PCMI Honored with Transformative Technology Innovation Award for AI-Driven Claims Management
PARK RIDGE, Ill., Nov. 12, 2025 /PRNewswire-PRWeb/ — PCMI, a leading SaaS provider specializing in the administration of F&I products and extended warranties, has been awarded the prestigious Transformative Technology Innovation Award at the 2025 Warranty Innovation Awards. This accolade highlights PCMI’s significant contributions to the evolution of claims administration, powered by its innovative AI technology.
The award recognizes “Claims Intelligence,” an advanced AI framework integrated into the PCRS platform. This technology enhances the claims process by infusing intelligence, automation, and speed at every stage of the lifecycle. Built on three foundational pillars—Automation IQ, Insights IQ, and Workforce IQ—Claims Intelligence enables administrators to streamline operations, reduce manual friction, and achieve real-time performance insights.
Laura Scahill, Director of Marketing at PCMI, stated, “Transformation is core to who we are at PCMI. This peer recognition reflects our commitment to developing smarter, interconnected technologies that propel the entire F&I ecosystem forward.”
Key features of Claims Intelligence include automated validation, business rule applications, and the delivery of actionable insights, which collectively enhance efficiency and accuracy. The system also optimally distributes workloads, thereby minimizing costs and enabling better outcomes for administrators, dealers, and OEMs.
About the Warranty Innovation Awards: Recognizing the most impactful technologies and organizations within the warranty and service-contract sectors, winners are determined through a peer-reviewed selection process led by industry experts who assess submissions based on innovation and measurable results.
About PCMI: Established in 2012, PCMI stands at the forefront of cloud-based administration solutions for automotive and consumer markets. It empowers a wide range of stakeholders—including third-party administrators, dealers, OEMs, and lenders—to efficiently navigate the complexities of extended warranties and service contracts. With a workforce of over 200 professionals across North America, Europe, and Asia, PCMI is dedicated to helping clients reduce costs and enhance operational effectiveness in a fast-paced industry. For more details, visit pcmicorp.com.
